We provide free e-mail support before your first download, during your free 30-day trial and at least six months after your purchase.
We first released SpreadsheetConverter in 2002, and have added more and more value to the product in many releases since then. We understand the complexity of working in a web environment and the many complex steps required to get a web page working on your web site – not to mention one with a live calculator.
We guarantee top-notch support. Our skilled support engineers are here to answer your e-mails. They are all programmers and web developers. Expect an answer by the next business day, often within the hour.
The feedback we get on our support efforts is enough to make us blush. See below for a few real comments from real customers with real problems.
After that you may want to visit our Help Desk.
Great Support Level, thank you very much!
Although we ran into some problems at first due to the complexity of the workbook, Mattias in customer support went above and beyond to help solve the problems.
Thank you! i appreciate your response. It's a pleasure working with your program.
Because of your fast answers and help, we want to leave an advertissement for Spreadsheet on our website!
Aha! I saw that, I can import that into EXCEL. You think of everything ;>)
Your support team is the best. Excellent products and good support makes life easier for us novices.
I just wanted to drop you a line and say that I am delighted with the way you respond so quickly to support questions!
Bingo! That did the trick. I love this product and appreciate your help in resolving my problem. Sorry for my lack of computer knowledge. Satisfied customeer, will recommend it to friends.
Thank you for the prompt replies - excellent support, very refreshing.
I got lots of pre-sales help from Anna Winter, and the support I got made the purchasing decision dead easy - you are a great company to deal with. Many thanks again.
O my goodness this is awesome!!! Perfect that is exactly what I needed!! Thank you all so much for all of your help!!!!
Thank you for being so responsive. The speadsheet works great!
I just purchased the product. Thank you very much for the support. This product is going to be a life saver for me.
I really like SpreadsheetConverter and your VERY quick response so ordered full license today.
Thx! U rock!
Your tech support has to be one of the top 3 in the world. Thank you again for creating this wonderful program and for the support and quick answers to my problems.
I am absolutely amazed at the speed of your response. Thank you very much. Your product is outstanding and your support is equal to the product.
The support your company provides is fantastic.
And did I mention your customer support? You have responded to my questions promptly.
You guys ROCK! I checked the formulas several time and didn't catch that! I'm very impressed with your talent and fast response and service. Thank you!
Thanks for all the great information; it is obvious you wish to assist others in having successful Web products, and your expertise is much appreciated.
WOW, You're good. Thanks for the quick reply.